(419) 733-1333

Welcome to the FAQ (Frequently Asked Questions) page of Davis CNC Machine Service and Sales, LLC. Here, we aim to address common queries and provide helpful information about our services, products, and processes. If you have a question that is not answered below, please don’t hesitate to contact us directly for further assistance.

1. What services does Davis CNC Machine Service and Sales, LLC provide?
We offer a range of services, including Renishaw Ballbar Testing, machine tool calibration, servo drive motor re-builds, ballscrew metric and inch re-builds, and sales of Fadal CNC machines. Our expert technicians ensure that your machines operate optimally and deliver high-quality results.

2. How can I request a service from Davis CNC Machine Service and Sales, LLC?
To request a service, simply contact us through our website or give us a call. Our friendly and knowledgeable team will guide you through the process and schedule an appointment for an assessment or service based on your needs.

3. What are the benefits of Renishaw Ballbar Testing?
Renishaw Ballbar Testing is a highly accurate method for assessing machine tool performance. It helps identify any deviations, positioning errors, or backlash in your machines. By utilizing this testing technique, we can diagnose and rectify issues, ensuring your machines operate with maximum precision and efficiency.

4. Can you service machines from manufacturers other than Fadal?
Absolutely! While we specialize in Fadal machines, our experienced technicians are proficient in servicing a wide range of machine brands. Whether you have a Fadal or another brand of CNC machine, we can provide the necessary maintenance, repairs, and calibration to keep it running smoothly.

5. What areas do you serve?
We proudly serve a regional footprint that includes Illinois, Indiana, Ohio, Michigan, Pennsylvania, New York, West Virginia, Kentucky, and Tennessee. If your business is located within these areas, we can provide prompt and reliable service. Please reach out to us to discuss your specific location and service requirements.

6. How can I purchase a Fadal CNC machine from Davis CNC Machine Service and Sales, LLC?
To purchase a Fadal CNC machine, you can browse our inventory on our website or contact us directly. Our knowledgeable sales team will assist you in selecting the right machine to meet your manufacturing needs. We ensure a smooth purchasing process and provide support throughout the installation and setup.

7. Do you offer warranties on your services and products?
Yes, we stand behind the quality of our services and products. We offer warranties on the work performed during our servicing and rebuilding processes. Additionally, Fadal CNC machines come with manufacturer warranties. Please contact us for more details regarding specific warranties for your requirements.

8. Are travel costs negotiable for service calls?
Yes, we understand that every business has unique requirements and budgets. We offer negotiable travel costs based on your location and the scope of the service required. Our goal is to provide cost-effective solutions while ensuring your machines receive the necessary attention and care.

9. How can I troubleshoot machine issues over the phone?
We provide a FREE troubleshooting phone service to assist you in diagnosing and resolving machine-related issues. Simply give us a call, and our knowledgeable technicians will provide guidance and support to help troubleshoot the problem. If further assistance is required, we can schedule a service visit to address the issue in person.

We hope these FAQs have addressed some of your questions. If you need more information or have specific inquiries, please don’t hesitate to contact us. Our dedicated team is here to assist you in every way possible.